Original topic:

Update issue , network issue

(Topic created on: a week ago)
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Partha9749
Active Level 3
Options
Galaxy S
I will never buy useless Samsung device again. I am using s24 fe on oneui 8 with latest december security patch. After updating to oneui 8 there are so many many issues like camera and the most annoying is the network issue in jio 5g. I can't be able to play games like cod or moba legends. So much ping issue and the network is so unstable. If I have to play games I have to depend on wifi. Why is that ? Huh! #Samsung 
In my s24 fe device what I'm facing generally avoid the severe band-locking issues. 
Jio 5g is so unstable in this device right now after oneui 8 update 
9 Comments
Babu_Biswal
Active Level 4
Galaxy S
One ui8 ruin your device,
Babu_Biswal
Active Level 4
Galaxy S
Wait for next security patch update
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Partha9749
Active Level 3
Galaxy S
In every update they do this kind of things which really make us to hate them. If you guys can't be able to provide the necessary things why then rolling out the update
Partha9749
Active Level 3
Galaxy S
And now at this time I can't be able to ho back to oneui 7 which is really good cause they lock the update
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Babu_Biswal
Active Level 4
Galaxy S
Brother, i contact so many times to Samsung customer support team, they said only repeat one thing, reset your device or go to the service centre,
What a unnecessary disgusting suggestion !
It's not easy to reset in every 2/3 months,
& The company instead improve their services, try to blaming customer' s use pattern.
Partha9749
Active Level 3
Galaxy S
Yes they say those things. After every major update they did this kind of **bleep** things. If we have to pay so much money just for a mobile and get this kind of dab service I will never buy any Samsung device ever. Useless company
goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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