Original topic:

5G SERVICES ON GALAXY S21 ULTRA

(Topic created on: 12-15-2022 11:54 PM)
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Vivpatel
Active Level 1
Options
Galaxy S
My device is not supporting 5g service and no security patch update given after October 2022

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8 Comments
Galaxy S
Same for everyone with S21 Ultra 5G. Dont know what is beeing cooked in backend by samsung
They are giving Nov and Dec patch to A series, M series and Lower S21 model.like S21 and S21+ and upper models like S22 series as well. ONLY S21 Ultra being left alone 🤕

On Jio website it says S21 Ultra Supports thier 5G but welcole offer is not rolled out yet to S21 Users. Screenshot_20221215_235845_Chrome.jpg
Vivpatel
Active Level 1
Galaxy S
They have just given name s21 ultra 5g but not working.... it is very disappointed.. i think to make sell of this phone they have named it like that.
Now I realize that purchasing premium device is not worth.
Channdu
Beginner Level 3
Galaxy S
It's working fine with Airtel 5G. But still, the app shows device not supported to 5G.
Anonymous
Not applicable
Galaxy S
Samsung Brother
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SamPro
Active Level 8
Galaxy S
It's working only in certain areas of Bangalore for me. So I would suggest wait for a while to spread the new radio across all the towers. Will take time to get 5G service indoor.
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Vivpatel
Active Level 1
Galaxy S
Well we have availability in our area..!
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SamPro
Active Level 8
Galaxy S
Still, there is a probability you may not receive the signals since Samsung has the lowest SAR value for signal absorption. So wait for couple of more months.
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent sharing your valuable comments. This will help us to improve our services. 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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