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Original topic:

#2nd Whatsapp show error #

(Topic created on: 07-22-2021 07:50 PM)
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parappil
Beginner Level 2
Options
Galaxy S
My second what's app is giving problem since few weeks.i am unable to forward messages and unable to open pdf WhatsApp messages and cannot send voice recording sms.

 Its says failed as doesnt support .

But my first whatapp has no problem at all. 

 Can you help me to resolve 
3 Comments
GSPAYSAR
Active Level 3
Galaxy S
Hi,
The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.
Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.

Samsung is trying to solve the problem quickly by contacting WhatsApp team.
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Samsung_specialist
Community Manager
Options
Galaxy S

Hi,

The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.

Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.

Samsung is trying to solve the problem quickly by contacting WhatsApp team.

0 Likes