Many users are reporting vertical green or pink lines appearing on their screens, even without drops or water damage. This issue seems to be related to the AMOLED display panel and is happening across multiple units.
📍 Important for users in the GCC (Gulf region): Unlike some regions where Samsung has offered free display replacements, GCC customers have not received the same support. Repairs here are charged, even for what appears to be a manufacturing defect.
If you’re affected, please report it and raise awareness. Samsung needs to take responsibility for this widespread issue.
We strive to provide an impeccable product experience and would like to share more about our commitment to quality. Our products undergo rigorous quality checks that are recognized globally.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.
If anyone is facing line issues on their device's display, we encourage you to visit any Samsung authorized service center. Our technician team will inspect the device and provide the necessary assistance.
Please note that Samsung is offering free replacements for selected models, applicable only to products without any physical or liquid damage in India for Indian variants. For overseas devices, repairs will be on a chargeable basis.
Rest assured, we are dedicated to delivering best-in-class services, and all repairs are performed by trained and certified Samsung engineers. Additionally, all parts used will be genuine to ensure the highest quality of service. You can locate your nearest service center using the following link: Samsung Service Center: https://www.samsung.com/in/support/service-center/
