nknaresh
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01-15-2018 11:20 AM in
Galaxy On
samsung on5 pro after nogat update network issue
3 Comments
s01gautam
Active Level 6
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01-15-2018 01:52 PM in
Galaxy On
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admin_
Expert Level 5
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01-15-2018 03:14 PM in
Galaxy On
Thanks for being with Samsung and for sharing your concern. We would like to suggest you kindly follow the below mention steps to overcome the Issue;
Check by using any other Sim card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > More Networks > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you.
Check by using any other Sim card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > More Networks > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you.
nknaresh
Active Level 3
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01-20-2018 05:49 PM in
Galaxy On
no solve problem