update help

[AchuRobert]

My note 9 is purchased from UAE and now using in India. My service provider SW ver ends in INS/INS/XSG/XSG. So will get updates ? My recent update was in July after that I didn't received any update .. 

[Aashish]

But be careful if you follow this.

[AchuRobert]

when I tried using another sim its showing as INS/INS/INS/XSG...

[Nafrasmhd]

I am having the same problem i. Am from srilanka

[Samsung_Support4]

Hi there,

We would like to inform you that Samsung products manufactured in different countries may vary in features, specifications, warranty guidelines and software update aspect, so we request you to kindly contact the UAE Samsung support team to get the information of the software update in the device.

To contact the UAE support team, kindly follow the below mentioned link:

https://www.samsung.com/in/function/ipredirection/ipredirectionLocalList/

Regards,

Team Samsung Members

[AchuRobert]

I tried reaching them and said Since my "service provider SW ver" is INS/INS/INS/XSG, I might not receive the update. why you guys dont have a common thing for the flagship mobile.
will I be able to get my update through authorised service centre in India or with any other means ?