Original topic:

some of apps not working after upgrading to Android 11

(Topic created on: 01-25-2021 09:20 PM)
555 Views
SouravGiri
Active Level 4
Options
Galaxy Note
I was using some of 3rd party apps before upgrading to android 11. But, after upgrading to android 11, some of my apps have been uninstalled and now unable to install them again even after trying with play store and galaxy store. Galaxy store shows me to update the app but when I click on update it remains same and if I try to uninstall it shows the app wasn't found in the list of installed apps. 

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10 Comments
Ehsank
Expert Level 5
Galaxy Note
once long press on galaxy store app icon >app info>storage >clear cache and data >restart your device then try
SouravGiri
Active Level 4
Galaxy Note
tried many times, alongwith clear all the cashe
Ehsank
Expert Level 5
Galaxy Note
then try these steps once


A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop/type C earphone only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
SouravGiri
Active Level 4
Galaxy Note
still same issue
Ehsank
Expert Level 5
Galaxy Note
strange so do one thing as of
now send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

and try tomorrow may be some issue

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

Satyam_0012
Active Level 4
Galaxy Note
Same issue bro, 1st pic what you uploaded about "App was not found" is showing after I uninstalled. This may be in app bug. Im A series user...
SouravGiri
Active Level 4
Galaxy Note
have you got any solution?
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Satyam_0012
Active Level 4
Galaxy Note
No! But what @Ehsank said that i did. May This app will have update soon.
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SouravGiri
Active Level 4
Galaxy Note
one more issue i noticed just now. when wifi is not working properly, mobile data not working
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