Original topic:

smart view not working

(Topic created on: 05-10-2020 04:50 PM)
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Ppriyadarshi
Active Level 2
Options
Galaxy Note
Smart view on my note 9 is not working its get stuck on wallpaper screen after connection n only video photo are visible not all the content..someone else facing it too.
2 Comments
cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

Swipe down the Notification panel>> Select screen mirror option (Smart view / Mirroring / Miracast / Wireless Display / Mirror Share / Screencast / Screen Share / Smart View/play to, etc) >>Enable Smart view>>Select the desired device>> Tap to connect TV model no>> Notification bar will appear on the TV screen and select Allow to give permission to connect your device>> Phone is connected with TV. Now you can share the mobile content with TV

 

Note: You need to have the mirroring connection to be open on both your smartphone/tablet and the TV for the mirroring to work correctly.

 

Note: Both devices do not have screen mirroring switched on. You need to have the mirroring connection to be open on both your smartphone/tablet and the TV for the mirroring to work correctly.

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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Ppriyadarshi
Active Level 2
Galaxy Note
please provide the update for smart view app as i have observed on other samsung phone with latest smart view there is no problem in connection.so please provide update for smart view for note 9 too.
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