Original topic:

Smartview not working

(Topic created on: 06-03-2021 12:08 PM)
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fafuri
Beginner Level 2
Options
Galaxy Note
Hi I have note 10+ which I am using since one year and I can cast my note 10+ screen on my smart android TV model KD55X85500g by smart view but when I update my mobile to android 11 software version rhis smartview feature is not working please suggest me what I have to do I have already visited to samsung service center they format my mobile and install a fresh software on my mobile but after that also it's not working please make a solution as soon as possible because today online classes are going and it is to much difficult to work on mobile for 4-6 hours 
2 Comments
karthik1991
Active Level 7
Galaxy Note
U can install smart things app this may help you to share
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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