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12-30-2019 09:40 AM in
Galaxy Note- Mark as New
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01-04-2020 03:03 PM in
Galaxy NoteHi there,
Please perform the following steps:
1. Check your device in open network area and set the auto network mode (Scroll down notification panel > Setting > Connections > More Networks > Mobile Networks > Network Mode > Select auto Mode (GSM/WCDMA/LTE).
2. Kindly restart the device and then check.
3. Open setting > Connection > Mobile Networks > Access Point Names > Select the SIM > tap on three dots > Reset to default > Reset.
4. Kindly check with other SIM.
5. Reset network settings (Scroll down notification panel > Settings > General Management > Reset > Reset network settings).
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members