Original topic:

sPen issue

(Topic created on: 12-26-2020 01:05 AM)
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Kalavakuri
Active Level 4
Options
Galaxy Note
S Pen seems to be in disconnected its not connecting even though I tried contacting it back after installing beta version
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4 Comments
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Be assured, in order to connect your S Pen in your device kindly go through below given steps:-


1. Insert the S Pen into the slot to start the connection.
2. Open the notification panel by sliding down from the top of the device.
3. Expand the options in the notification panel.
4. Slide the notification panel to the left.
5. Tap S Pen remote.
6. Tap it again to reactivate it.


If the issue still persist, kindly visit your nearby service center for the physical inspection of your device. Please be assured, our team will surely help you with this. You can search for the nearby service center from given link:-
https://www.samsung.com/in/support/service-center/

 

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Kalavakuri
Active Level 4
Galaxy Note
i tried everything but it didn't work
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Anonymous
Not applicable
Galaxy Note
it's spen Bluetooth fault. many users have exactly same issue. its spen product quality issue.
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Kalavakuri
Active Level 4
Galaxy Note
yes I think so