Original topic:

Samsung Note 20 Ultra

(Topic created on: 07-29-2022 05:13 PM)
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Evvi
Active Level 1
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Galaxy Note
I'm using note 20 ultra for 1.5yrs. Suddenly Spen is not working on display's some of place. I don't why it happen, anyone have solution for this issue.

11 Comments
Galaxy Note
Digitizer problem. Change ur screen
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Evvi
Active Level 1
Galaxy Note
Thanks for your suggestion. Other than this, is there any other solution.
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Galaxy Note
No
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Galaxy Note
May be your spen has defects but I think it's digitizer problem
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Evvi
Active Level 1
Galaxy Note
I tried new Spen as well
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Galaxy Note
Change the display it's a digitizer problem
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Ashraaf_8
Active Level 4
Galaxy Note
Do u use any magnetic case?
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Evvi
Active Level 1
Galaxy Note
No
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.

In order to Reset the S Pen kindly go through the below-given steps:
1. Long press the S Pen remote icon.
2. The S Pen remote settings screen will automatically open.
3. Tap the More options icon.
4. Tap Reset S Pen.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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