Original topic:

"ok Google "unable to set in note 5

(Topic created on: 01-08-2017 08:47 AM)
141 Views
paul
Beginner Level 2
Options
Galaxy Note
i m unable to set up "ok Google" command in my note 5 ,it says microphone not working. but my devices is very new and perfect. and all the permissions in microphone are turn on.. plZ help to solve the problem
0 Likes
2 Comments
paul
Beginner Level 2
Galaxy Note
guys plz help me out
0 Likes
Samsung_India_
Active Level 10
Galaxy Note
Thank you for sharing your concern. It appears that there may be a third party app or other program that may be leading to what you are experiencing. Placing your device in safe mode disables all third party apps upon startup, to help determine if the use of a third party app is interfering with your device .restart your phone in safe mode. This will load only a few basic applications and every downloaded application will be disabled. Don't worry, this isn't permanent. While your phone is powered off, press the power button to turn on the phone, once you see the Samsung logo appear press the volume down key and hold it until you have completely booted up. You will see the words "Safe Mode" displayed in the corner of your screen if done correctly.
0 Likes