purchased Note 20

[Neesy786]

I purchased my Galaxy Note 20 in August 2020 and to date have not received my gift! 56 emails later and I'm still waiting. In October I was told Samsung is no longer generating E-vouchers so I can select a gift, choices were sent to me

I made my choice and even sent delivery details as requested 

It's MARCH 2021, AND STILL NO DELIVERY!!!!

when I request an update, "we have escalated the matter. As soon as we get feedback, we will inform you "

Really! After sales customer service is pathetic!!

[Neesy786]

done ✔

[Maps_sam07]

 All your emails have been received and escalated to the relevant department. 

[Neesy786]

ok

[Neesy786]

hi to date I have had no feedback regarding this matter. its been 2 weeks or so. ????????

[Neesy786]

Aneesaeb@gmail.com