problems

[koch123]

Mere pass sumsang note 10 plus phone h .... Mera phone charg nhi ho reha .. na hi airphone conct ho rehe h .... Samsung care Corona ke karn band h ... plz help... jb man krta h charg ho Jata h jb man krta nhi hota ... slow potable charger Lg Jata h ...pr fast charger  nhi lgta h ... behut problem me hu m 

[hedgehog]

original samsung charger work nahi kar raha
ek baar device factory reset karo

[koch123]

try kiya h bro

[hedgehog]

earphone to usb c wala hain right????

[koch123]

yes bro

[Abhy]

Hello,
can you confirm if the charger is at fault or the phone...can u check if the charger is charging another phone.

[koch123]

another phone is charging

[hedgehog]

then the usb c conector in your phone needs replacing or repair ek baar Samsung chat pe query raise karo 👍👍👍👍

[koch123]

OK bro

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Follow the bellow troubleshooting steps to resolve your issue:

- Check device in safe mode:
Press and hold the Power key, when Power off icon appears > hold power off icon.
Exit safe Mode:- Restart device.
Note:- If your device functions correctly in Safe Mode, it is most ikely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.

- Update software(If available):- Settings > Software update > Download and install > Install now.

- Reset the device :- Setting > General Management > Reset settings.
Note :- Kindly create data backup of your device via SMART switch mobile application.

We appreciate your time and efforts, As we have tried all the possible troubleshooting steps if that doesn't bring much luck to you, would request you to kindly visit the service center for physical inspection of your device.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support