Resolved! Solved

Original topic:

problem with last update option

(Topic created on: 10-19-2020 09:15 AM)
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amank2002
Active Level 1
Options
Galaxy Note
Hi .... Is there any body else who is unable to check the details of last update. That option has been disabled in my phone .that last update option is disabled in my phonee is their anybody who has same issue....and if know the reason kindly share. Screenshot attached.


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17 Comments
Dilli
Expert Level 5
Galaxy Note
I have had similar issue. Its a bug. If you use Smartswitch also to update the phone it will not show though the phone is updated. You need not worry you phone is updated. When any update is available and you download it using OTA it will appear again. 😉
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S_Kumar73
Expert Level 5
Galaxy Note
its not a bug. once you reset the phone the recent update log details will be deleted and it will look like greyed out. this will be available only when you update via OTA update that too recent log.
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Dilli
Expert Level 5
Galaxy Note
Correct log files get deleted but not the update once done.Thats what I said in my second last line above😜
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S_Kumar73
Expert Level 5
Galaxy Note
👍
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amank2002
Active Level 1
Galaxy Note
i am facing green screen and grains over screen also which at low and full brightness becomes ok but at 20- 60% brightness level it apears so i reset the phone .... is it software problem
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Dilli
Expert Level 5
Galaxy Note
your display issues has cropped up because of updates. Many have similar issue. So far you cannot do anything. Only Samsung can fix it through updates which they have not yet. So waiting is only option. cheers
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amank2002
Active Level 1
Galaxy Note
are you facing the same??
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Solution
Dilli
Expert Level 5
Galaxy Note
No I don't have any color display issue but many are. what happened to the 3 dots 🤔 well never mind if that makes you happy 👍
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