Original topic:

I am facing problem in Auto Rotate screen after Android 13 update.

(Topic created on: 02-17-2023 12:55 PM)
476 Views
Ravi1977
Active Level 1
Options
Galaxy Note
I am facing problem in Auto Rotate screen of Samsung Galaxy note 20 ultra 5G after Android 13 update. It is doing just opposite screen rotation according to landscape and portrait option. Before update of Android 13, phone was doing well in auto screen rotation. 
6 Comments
piyussh07
Expert Level 5
Galaxy Note
This app will resolve this issue
If it comes back after 2 3 days,
A factory reset
Or
Next update will solve it.
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Galaxy Note

I would request you to register your concern in Samsung Members Application. So, the concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > support > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

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cs-member11
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Follow the below steps to perform a settings reset:

1 From the front screen choose Apps.

2 Choose Settings.

3 Choose Backup and reset.

4 Choose Reset settings.

5 Select RESET SETTINGS.

6 Select RESET.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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rvmukeshg
Active Level 1
Galaxy Note
It worked for me after resetting all settings as u told
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rvmukeshg
Active Level 1
Galaxy Note
Same issue for me in Samsung m53 after recent update.

Working for me now..reset all settings
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