poor service

[Ibrahimshariff]

I have a company defect on my note 8 which I noticed now there are small boxes n lines are formed on my display which is seen if there is white background there is warranty but service centre are not taking because of a minor scratch this is horrible service

[MiraclePanda]

I think it's a screen burn in, you have to replace your display

[Ibrahimshariff]

it's in warranty but they are not claiming warranty for a small scratch

[saltaf]

take them to consumer court and let court decide.

[Ibrahimshariff]

yeah should do tht only

[Ibrahimshariff]

I'll never buy Samsung again

[jayarama]

Good decision don't buy

[admin_]

We do apologize for the inconvenience caused. We would like to inform you that device physical damage is not covered under warranty.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[Ibrahimshariff]

its not physically damaged first learn to keep educated technition 2nd your service centre technition agreed it's a company defect only because there is a small scratch on the display frame you guys are not giving warranty n asking 17k do u guys have any idea can't you guys know the difference between physical damage n company defect