Original topic:

note 9 yellow

(Topic created on: 10-28-2020 02:47 PM)
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Anonymous
Not applicable
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Galaxy Note
My Samsung note 9 become yellow in color after software update 
7 Comments
vijaykondukwar
Beginner Level 2
Galaxy Note
my mobile also
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YRSS
Expert Level 5
Galaxy Note
Same is faced by me too . It need screen replacement. You need to fight against smasung to get screen replacement free of cost
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YRSS
Expert Level 5
Galaxy Note
Same is faced by me too . It need screen replacement. You need to fight against smasung to get screen replacement free of cost
YRSS
Expert Level 5
Galaxy Note
Just contact smasung and fight for free replacement
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vijaykondukwar
Beginner Level 2
Galaxy Note
it's business policy of samsung after new models launch
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Anonymous
Not applicable
Galaxy Note
but how to do they said you are out of warranty
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness. 


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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