Original topic:

screen keep showing a yellow screen

(Topic created on: 12-15-2022 09:18 PM)
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Kishan Ramani
Active Level 1
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Galaxy Note

Immediately my screen note 9 shows yellow with many horizontal lines.


Although I already tried many methods to fix it (turn off auto bright and blue light filter, change to adaptive display with cool white balance, turn off Google Play Books night light mode, clear cache partition, restarts, shutdown), screen still shows yellow background with lines. I'd heard some owners tried factory reset for their samsung phone, this issue is still there.


Luckily, this issue is invisible when you decrease its brightness at the certain levels or increase to the highest level which can damage your eyes. Please let me know if you find a solution. Thanks! 

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4 Comments
Ashwin91
Active Level 2
Galaxy Note
Install oled saver app..it will help with adjusting brightness and overcome this issue
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Kishan Ramani
Active Level 1
Galaxy Note
This is waste of time. They said need to replace display worth rupees 17k.
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kintam
Beginner Level 2
Galaxy Note
My note 9 has the same problem mostly i asked at a local shop because samsung will not help at all mostly you can change the flex cable of the display it might work or not but there is no other way we have to change the display or get a new phone