note 9 discoloring

[lily123]

from the beginning of this year after the software update I faced screen discoloration on my note 9.

Device is in great condition no crack, no drop but experience screen discoloration. Initially it would be for few mins now almost the whole day had to increase the brightness for better view of the screen but screen resolution dropped.

Did all sorts of safe mode, reboot,clear cache nothing works, contacted Samsung online assistance they say to bring the phone to the nearest service center for inspection,have to pay for the cost again.

No other better solution only inspection of the device which is inconvenient for us because I'm not the only one facing this problem so its not the problem with my device but the software. Hopefully there will be updates to resolve this problem 

[sudarsanavarma]

same problem

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[bhjos]

Same problem