Original topic:

note 9 camera issue

(Topic created on: 02-21-2019 02:45 AM)
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sacrosunny
Active Level 1
Options
Galaxy Note
Whenever i try zoom in from my rear lens or try live focus the phone makes a buzzing sound , unable to focus, warpy image is shown .. whats wrong. Have to shake the phone hard to make it normal. Never dropped the phone, never used under wet conditions.. any help? Tried factory reset also ,not helping .. any suggestions. 
Thanks.
3 Comments
Heavenshalo
Active Level 7
Galaxy Note
isnt that motor sound?
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sacrosunny
Active Level 1
Galaxy Note
yes .. i guess when the aperture changes its getting stuck in between
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admin_
Expert Level 5
Galaxy Note

Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

Be sure to hit ♡ when you find an answer that works for you.

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