note 8 water damage

[airkal]

I have been using samsung galaxy note 8 since 11 months..
Day before yesterday i tried clicking pics in water and the phone got hang and dint work till now..
On what basis does samsung claims that the note 8 is water proof or resistant?
As per what i heard samsung doesnt claim water damage..
Please note i just it 1 feet under water..
Really disappointed with soo called samsung flagship phone and the response.

[Pranshu1]

I have also used note 8 under water many times. And it worked perfectly.

[Pujajain]

I have also used note 8.. n it's works perfectly

[Sirabhishek]

Sometimes it gets hanged
Try restarting the phone atleast once a week

[TarunMukhija]

These people are just ridiculous and do not hear what problem their customer is facing.

[airkal]

even i hve used it under water earlier.. but at last month under warranty the water got in the phone...

[Shatabdi]

Really? This is disappointing. Hope Samsung will enhance their features.

[airkal]

samung please take note of it .. your responsiblity is not only limited till 1 year.. when you people sell the phones claiming it is water resistant or proof .. it must atleast take some splashes.

[admin_]

We do apologize for the inconvenience caused. Your device has been tested in a controlled environment and certified to be water and dust-resistant in specific situations (meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations. We would suggest you to visit nearby Samsung Service Center in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/