Original topic:

note 8 battery problem.

(Topic created on: 12-26-2017 07:08 PM)
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IshanKumar
Active Level 7
Options
Galaxy Note
last night my note 8 battery suddenly dropped from 9% to 5%. and when i plugged the charger it went down to 4% then 3% n then 2% ( negative charging). at 2% it stopped and then the charging started. anyone else faced this problem? my phone is just 50 days old.
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3 Comments
Sam619
Active Level 4
Galaxy Note
It might be dropped because of switch which you plugged the charger. or due to low voltage current. and Use play store apps. if you use third party apps like "tubemate" or etc it may cause for negative charge.
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Ani24T
Active Level 3
Galaxy Note
I am not having this problem. However since last few days my phone is charging so slowly. From 0% to 100% in 5 hours. Earlier it used to charge in just 2-3 hours. In both the cases fast charging being off.
admin_
Expert Level 5
Galaxy Note
Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing. Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1101689. Please let the community know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken. Be sure to hit ♡ when you find an answer that works for you.

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