Note 20 ultra serious wifi issue. Wifi stops working telling no connection even though it is perfectly working with other devices including my note 10 plus . I have even raised the ticket to samsung . They acknowledged its a known issue and they are trying to resolve and will give update in the future. It is seriously irritating to find that it can't do basic stuff like connecting to wifi ..I have been the premium user of samsung mobile for around a decade ...and I feel this is the worst bug ever .
just think how frustrated I am ....still using note 10 plus even though I have note 20 ultra in hand .....cos wifi is not stable in the latest premium segment of samsung
I am facing the same issue from day 1 I got this note 20 ultra. Very very disappointed with the device. lots of issues with this inefficient device. I too raised a ticket and they acknowledge that it's a known issue.
Guys, please tell them (Service center and other Samsung support) clearly that you can't wait indefinitely. This is MAJOR issue hampering basic use of device. Tell them you can wait for max 10 days, and if issue is NOT fixed then you want refund or replacement (if this is specific device issue.) Kindly do strong follow up as you have spent so much money. Be prepared to log complaint with consumer forum/court.
Please perform the below mentioned steps to resolve the issue:
* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
