Original topic:

Wifi

(Topic created on: 03-06-2021 05:59 PM)
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Milan17
Beginner Level 2
Options
Galaxy Note
Facing Wifi connection issue after update. Firstly it connects but after sometime it disconnected and displays couldn't authenticate connection.  Please help. Using note 20 ultra 
5 Comments
Ehsank
Expert Level 5
Galaxy Note
To resolve WIFI connectivity concern, kindly follow below steps:

 1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.

2. Reset network settings >Settings>General Management>Reset >Reset network settings)
Anonymous
Not applicable
Galaxy Note
👍🏼👍🏼even my advice is same
Milan17
Beginner Level 2
Galaxy Note
Already done but same problem exists
Ehsank
Expert Level 5
Galaxy Note
did you used both data and wifi?
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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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