Original topic:

note 20 ultra display issue

(Topic created on: 09-30-2020 12:10 AM)
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Houmam
Active Level 3
Options
Galaxy Note

image

Black bars when viewing grey color in lowest brightness and 120hz mode. Faulty display?
17 Comments
Lifehacker
Active Level 7
Galaxy Note
I think that's an issue with OLED displays in general at high refresh rates and low brightness. They've reported this in so many one plus phones too
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Houmam
Active Level 3
Galaxy Note
can u verify similar issue in other note 20 ultra
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Lifehacker
Active Level 7
Galaxy Note
I don't have Note 20 Ultra to confirm. Please check online if others have reported as well.
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Saidgta
Beginner Level 3
Galaxy Note

Same problem here, just in 120hz(adaptive) and low brightness. I hope samsung solve this problem with an update...

Houmam
Active Level 3
Galaxy Note
got a replacement but still same issue. gonna ask for refund tomorrow.
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Hellowrld
Beginner Level 3
Galaxy Note

Same problem here

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