note 10 plus Touch screen works only with S pen after latest security update

[Draghima]

I have updated a security patch few days back and my phones touch screen started lagging. It works only with s pen but without s pen the upper part of the screen doesn't response to touches.

[SamGujral]

try this https://www.samsung.com/ph/support/mobile-devices/how-to-fix-an-unresponsive-touchscreen-on-a-galaxy...

[Samsung_dGYJ0os]

Touch problem

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[arround]

S pen only worked touch screen can not be worked