Original topic:

Phone lags while trying to make a call

(Topic created on: 03-09-2023 10:37 AM)
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Samsung_2kU3XNX
Beginner Level 2
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Galaxy Note
  • I'm using galaxy note 10 plus, where there is a huge delay when I'm pressing on call button, but the same will happen normally if I long press the call button. 

  • This seems to be happening from latest security patch update. 
  • Tried all clear cache and clear data for phone app
  • Storage used is just 24%.

Any help to fix this issue is appreciated. 

Thanks in advance!!!

Rajesh TR 

3 Comments
Sid_Karna
Expert Level 5
Galaxy Note
Common issue on Exynos based Samsung phones. Try clearing cache partition by connecting to a pc.
HiteshHere
Active Level 6
Galaxy Note
Try restarting the device, it might help a bit.
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cs-member11
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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