sachu0099
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06-24-2018 09:58 PM in
Galaxy Note
phone heating problem
2 Comments
ranveervisen
Beginner Level 5
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06-24-2018 11:37 PM in
Galaxy Note
hello...i am presently using J7 prime and while charging it got so hot. So i have go charge my phone step by step...plz fix it @samsung
admin_
Expert Level 5
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06-26-2018 04:00 PM in
Galaxy Note
We apologize for the heating issue facing in the device. We would recommend you to follow some troubleshooting steps in order to further isolate what you may be experiencing in your device. Find the troubleshooting steps on the provided link http://www.samsung.com/in/support/skp/faq/1119803. Please let us know what steps you have taken and if you have noticed any changes or improvements as this will help the Community to provide you further troubleshooting steps without repeating any procedure which you may have already followed. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
