Original topic:

Pink Line On Screen - Note 20 Ultra

(Topic created on: 05-12-2024 08:07 PM)
2397 Views
PVGajera
Active Level 1
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Galaxy Note
After using my phone I had kept it on table and on getting back on hand it, suddenly a pink line appeared on my screen. A day before this incident I had installed official security patch/update related by Samsung. 

I have sent a mail to support samsung India requesting to provide exchange benefits or any other benefits to provide. 

Hope, positive response must be come from Samsung.
11 Comments
goodthings
Expert Level 5
Galaxy Note
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Sam7000
Active Level 3
Galaxy Note
Sir I also got latest security update on my note 20 ultra, but didn't get any green or pink line. It's only happening after moblie is dropped, and pixel breaks .
0 Likes
rajgharat
Beginner Level 2
Galaxy Note
Hello sir I am raj gharat
In my phone line issue is come of samsung galaxy f62 mobile
Your problem is solve .
0 Likes
dvcr2000
Beginner Level 3
Galaxy Note
I too got pink line after update and they are not responding and with some proofs I lodge complaint in consumer court
RaneshKR
Active Level 1
Galaxy Note

Note20 ultra 5g Am also suddenly getting a pink line after a recent update

ReenaKalra
Active Level 3
Galaxy Note
https://x.com/reena_kalr41832/status/1822643335426605294?t=qrvYQKPzdfzr0zULIMFVmw&s=19

Please invlude your concern too on twitter so the samsung officials can address