Original topic:

missing edge light notification after update

(Topic created on: 04-13-2020 08:37 PM)
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DrJakePj
Active Level 4
Options
Galaxy Note
Note 10plus is missing the edge light notification after the april major update,...anyone haveing the similar issue,...able to turn on the option ,.. but don't get the edge light notification, not even in preview
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5 Comments
S_Kumar73
Expert Level 5
Galaxy Note
No issues. its working fine.
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Anonymous
Not applicable
Galaxy Note
check properly..it's working fine
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DrJakePj
Active Level 4
Galaxy Note
well for me its not working
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mukki123
Active Level 4
Galaxy Note
working fine
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Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

As you have mentioned the edge lightning feature is enabled. We would request you to Kindly send us the error log file. Open Samsung member app > send feedback > Error reports > attach log file

Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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