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04-24-2020 12:53 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
As you have mentioned the edge lightning feature is enabled. We would request you to Kindly send us the error log file. Open Samsung member app > send feedback > Error reports > attach log file
Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support