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Galaxy Notehttps://r2.community.samsung.com/t5/Tech-Talk/Battery-saving-tips/td-p/2920797
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04-24-2020 12:46 PM in
Galaxy NoteDear Samsung member,
Greetings from Samsung Customer Support!
Be assured below given steps would help you out to solve the issue which you are facing :-
1) Perform Battery Optimization:- Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory,
2) If issue has not been resolved then turn off Bluetooth, Wi-Fi, mobile hotspot, NFC etc,
3) Kindly check whether mobile network fluctuates frequently or network signal is low in your area. In both cases battery will drain considerably fast.
4) Kindly set the device display brightness in auto mode (If available).
5) Screen timeout settings:- Settings > Display > Screen timeout > Select minimum screen timeout
If issue still persists kindly send us the error log file within 15 minutes of issue occurrence.
Steps: Samsung member > get help > Error reports > Select Symptom > describe problem > Send.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support