Thanks for being with Samsung and sharing your concern. We would like to inform you that Galaxy Note 7 device has not been launched in India. We would request you to confirm from which country have you purchased the device and what exact issue you are facing so that we can guide you further. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
