Original topic:

heating issue

(Topic created on: 12-17-2020 10:21 PM)
157 Views
ASIF4114
Active Level 3
Options
Galaxy Note
When I open camera my phone is getting too hot and reduce battery quickly
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2 Comments
1krishna
Active Level 6
Galaxy Note
am also facing same issue.Samsung says its a common issue.....
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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