hearing issue on my note 8

[foxbataviation]

hi guys! I am facing hearing issue on my Samsung Note 8.Whenever I answer a call the voice volime is really low.Is anybody facing the same issue? if I test the speaker using on board testing app it shows its working fine.

[nalayakmusafir]

i think some settings changed. call the customer care they will help you.

[foxbataviation]

not sure! I did try everything still no hope

[Raj2051]

i also got that problem....whn i gone to service centre they replaced that part free of cost in just 5-6 hrs....

[foxbataviation]

is it working fine now?

[Raj2051]

yes excellent

[foxbataviation]

thanks

[admin_]

We do apologize for the inconvenience caused. We would like to inform you to follow the steps below to resolve your concern:-

- Open settings >> Accessibility >>Hearing >> Mute all sounds >> Enable and disable.
- Open settings >> Sounds and vibration >> Sound quality and effects >> Adapt sound >> Disable the presets.
- During call tap on 3 dot >> extra volume.
- Kindly go to settings >> General management >> Reset >> Reset settings.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/