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Beginner Level 4

Yesterday out of nowhere my S9 is having display issues. At certain brightness level (around30-40%)  my display show green/white lines and tints. Always on display and edge lighting is also not working. Please help!!

5 Comments
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Expert Level 5
only option is wait for fix from Samsung through updates. Many face similar issue
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Active Level 5
Many users facing all this same problem after Update of August security patch in S9plus.Simply go to seevice center they help you
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do i have to replace my display or is it a software issue? My 1 year warranty is over and I dont wanna pay for a new screen
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Before asking us to do trouble shooting things. Just ask the developers to resolve the issue. Everywhere you are posting the same **bleep** troubleshooting methods. If you are unable to resolve it stop posting such **bleep**.
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