Yakout
Beginner Level 2
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02-02-2018 10:46 AM (Last edited 03-15-2019 01:57 PM ) in
Galaxy Note
Whenever I press letter (F or K) on finder search bar the app page freezes and restart.
Then I got error message (FINDER HAS STOPPED)
when I tried again I got another error message (FINDER KEEPS STOPPING)
I tried all keyboard letters only letter (F & K) do freeze and stop finder.
I cleared all caches and reset finder app but the issue still exist.
NEED HELP![7a9de404-5f2b-494b-8a83-0259a49dec87.jpg 7a9de404-5f2b-494b-8a83-0259a49dec87.jpg](https://r2.community.samsung.com/t5/image/serverpage/image-id/93857i54A867F590700FBF/image-size/medium?v=v2&px=400)
![9206c48c-c704-4cd4-bcd0-c21a49db78c5.jpg 9206c48c-c704-4cd4-bcd0-c21a49db78c5.jpg](https://r2.community.samsung.com/t5/image/serverpage/image-id/93859i071C7A5652443D23/image-size/medium?v=v2&px=400)
![4adf4bb7-0b5c-4787-bb3e-cc804080f5fd.jpg 4adf4bb7-0b5c-4787-bb3e-cc804080f5fd.jpg](https://r2.community.samsung.com/t5/image/serverpage/image-id/93860i151D3AD756A1F8B8/image-size/medium?v=v2&px=400)
![4fc2e3ab-8432-4500-8020-44d63eb065ca.jpg 4fc2e3ab-8432-4500-8020-44d63eb065ca.jpg](https://r2.community.samsung.com/t5/image/serverpage/image-id/93862iB2BD9727A0E498FF/image-size/medium?v=v2&px=400)
![9fcdf5f6-7967-49af-a0d8-b9c0b6d85883.jpg 9fcdf5f6-7967-49af-a0d8-b9c0b6d85883.jpg](https://r2.community.samsung.com/t5/image/serverpage/image-id/93863i10DCD65C0EDC5C60/image-size/medium?v=v2&px=400)
Then I got error message (FINDER HAS STOPPED)
when I tried again I got another error message (FINDER KEEPS STOPPING)
I tried all keyboard letters only letter (F & K) do freeze and stop finder.
I cleared all caches and reset finder app but the issue still exist.
NEED HELP
4 Comments
zulfan
Active Level 2
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02-02-2018 12:50 PM in
Galaxy Note
hmm rest your settings
![masterfetality1 masterfetality1](https://r2.community.samsung.com/legacyfs/online/avatars/d4efe7a0-8e19-4b20-b056-b71943ca8ac7.png)
masterfetality1
Active Level 1
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02-02-2018 01:19 PM in
Galaxy Note
u uninstall the updates in home twiz
Yakout
Beginner Level 2
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02-02-2018 03:11 PM in
Galaxy Note
what is home twiz ?
![masterfetality1 masterfetality1](https://r2.community.samsung.com/legacyfs/online/avatars/d4efe7a0-8e19-4b20-b056-b71943ca8ac7.png)
masterfetality1
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02-02-2018 04:56 PM in
Galaxy Note
touch wiz home luncher
![](/skins/images/B64B6E16266429A80C5AEFE17D74C0D3/responsive_peak/images/icon_anonymous_message.png)