vamsbrat
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12-25-2019 05:49 AM in
Galaxy Note
Hello guys,
My brother bought note 10 plus today that is ok 24th of December. Shop person told that there is an offer that we can claim galaxy watch active for 5000 after hours.
My brother logged in created samsung account. When he go to samsung shop and there is an option called check to see if I am eligible. When he clicks on it, he gets a message stating unable to get IMEI. I have gave all the permissions. Does anyone have any idea. What needs to be done. Already contacted customer care but of no use. They are referring to a department to a department.
Let me know if anyone has any idea.
Thank you...
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Fancybear
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01-04-2020 01:37 PM in
Galaxy Note
Did you get the link to purchase?
vamsbrat
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01-04-2020 02:25 PM in
Galaxy Note
not yet, have u received
vamsbrat
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01-04-2020 03:10 PM in
Galaxy Note
how will I get, to email or message on the phone.
Fancybear
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01-04-2020 03:16 PM in
Galaxy Note
It should be an email. No, it's been 7 days I haven't got any updates.
vamsbrat
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01-04-2020 05:09 PM in
Galaxy Note
same here
Fancybear
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01-07-2020 09:06 AM in
Galaxy Note
update the Samsung shop app, and you can claim the offer
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