Original topic:

camera issue after nougat update

(Topic created on: 05-16-2017 08:31 AM)
235 Views
gops
Active Level 3
Options
Galaxy Note
often camera app getting crashed after nougat update. even I closed from recent app and started again still issue persists.

Regards,
Gopal. 1098c016-8a84-472f-8be5-d3b67cf5b731.jpg
0 Likes
6 Comments
admin_
Expert Level 5
Galaxy Note
Thank you for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors.



1) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity)



2) Turn on the Auto Flash (If Available in the Device)




3) Reset the Camera (From the Camera Setting)




4) Software update via FOTA,Kies or SMART Tool
0 Likes
kanu
Active Level 5
Galaxy Note
bhai yeh sb bakwas baat h.tere camere ki file corrupt ho gyi.h yeh mere sath bhi hua tha
0 Likes
kanu
Active Level 5
Galaxy Note
iska ellaj yahi h.ki ya toh stock rom download kr.fir se ya fir software up. kr kies se
0 Likes
pprakash
Active Level 4
Galaxy Note
if u still have this problem reset all app preference. i also face this kind of problem on message app .
0 Likes
gops
Active Level 3
Galaxy Note
i did for camera app still issue persists.

software update did via FOTA.

@pprakash do i need to do complete reset of the phone or just the app?
0 Likes
gops
Active Level 3
Galaxy Note
one thing I noticed.... If my battery percentage is above 50% camera works absolutely fine when it is below 50% it fails to open at all.
0 Likes