Original topic:

Yellow display

(Topic created on: 11-07-2020 03:31 PM)
273 Views
Prakash1001
Beginner Level 2
Options
Galaxy Note
My note9 is becoming bit hot & screen becomes yellowish since last 15 days.
0 Likes
4 Comments
rock1232
Expert Level 5
Galaxy Note
I think you have turned on blue light filter scroll down the notification and there u will see that option to turned off
0 Likes
Prakash1001
Beginner Level 2
Galaxy Note
Thank you for replying. The blue light filter is off.
0 Likes
chimichanga
Active Level 8
Galaxy Note
it is called as screen bleeding
0 Likes
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness. 


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes