Original topic:

Weather app randomly opens

(Topic created on: 03-10-2021 03:41 PM)
1088 Views
CarGuy
Active Level 1
Options
Galaxy Note
I have a Galaxy Note8. The phone randomly opens the Weather app, even if I'm in another app. I thought this was due to the Auto Refresh function, which I promptly turned off, but it still keeps doing this. What could be the solution for this problem?
4 Comments
UserAdik12
Expert Level 3
Galaxy Note
just do a live chat support
bb91_S23ULTRA
Active Level 10
Galaxy Note
You can disable the notifications, so that it will not opens up randomly.
Samsung_specialist
Community Manager
Options
Galaxy Note

ou can diagnose the root causal of your case by setting the device to the safe mode as some third party apps might cause a bug in your device.

You can activate the Safe Mode option through the following steps:

- Restart your device
- When it shows Samsung logo, you have to press and hold the volume down key till you reach Safe Mode
- You can try to observe the device for Two or Three hours
If the device is working fine in the safe mode, it means that this issue caused by some Third party apps you already installed on your device in the normal mode. Kindly check your Third party apps. and remove them one by one until resolving the issue.

If the issue still exists Kindly set a backup for your data using the following steps:

-Settings
-Accounts and backup
-Backup and restore
-Backup data

Then you will be able to reset your phone to the factory default settings using the following steps:

-Settings
-General management
-Reset
-Factory data reset

CarGuy
Active Level 1
Galaxy Note
Thank you!