Original topic:

Update issue

(Topic created on: 10-02-2022 01:47 PM)
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sivabarathi
Beginner Level 3
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Galaxy Note
I am using galaxy note 9  but still I using one UI 2.5 and I don't have any update from samsung 
I want update from samsung 
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2 Comments
WIKIMOB1234456
Beginner Level 2
Galaxy Note
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cs_member8
Moderator
Moderator
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Galaxy Note


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.

We would like to inform you that Samsung has promised its users to provide 2 major software updates for Galaxy devices from the day of product purchase and security patch updates on a regular basis. Currently, Android 10 is running on your device.

But as of now, there is no particular official announcement regarding the new software update for your device. The One UI update comes first then the software update comes to your device. As of now, we don't have this information.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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