Unable to see pop-up notification for connecting to earbuds.

[NeYoO96]

May I know if any of Samsung users face the issues regarding the pop-up notification or animation that comes from the bottom of the screen. As we don't manually switch on the bluetooth and connect it. Actually, pop-up notification works without even switching the bluetooth. I'm using the Samsung Galaxy Note 20 Ultra and Galaxy Buds Live for 3 years, but I haven't seen any issues in these years. But in 2024, the pop-up notification ain't working and making me a hustle for seamless connection. 

If anyone has faced this issues and later it got resolved and able to see pop-up notification as usual like normal. Please do reply or post the process to fix the issue.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset Galaxy buds:
1-Kindly open the Galaxy Wearable App.
2-Tap on General.
3-Reset.

2. Kindly try to pair the buds after resetting once by using the following link.
Link: https://www.samsung.com/in/support/mobile-devices/how-to-connect-galaxy-buds-to-a-smartphone/

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[NeYoO96]

Tried this 5 times but still can not see the pop-up notification for Galaxy Buds Live earbuds. I was not sure why I could not see. Boat Airdopes buds have IWP technology, and it supports fast pairing without even switching the Bluetooth on. But either of them are working.

Any other solutions please

[85086705146008542393]

2123😂vcj

[NeYoO96]

I don't know in which human language you're speaking 🤔 sorry for the inconvenience