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04-17-2022 01:16 PM in
Galaxy Note- Mark as New
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05-12-2022 12:01 PM in
Galaxy NoteDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Activate Mobile Hotspot
A Mobile Hotspot allows you to share your phone's mobile data connection with other devices. Follow the steps below to enable a Mobile Hotspot to share your internet connection with other devices.
Step 1. Launch the Settings app, and then select Connections.
Step 2. Tap Mobile Hotspot and Tethering.
Step 3. Tap the switch next to Mobile Hotspot to activate. The Mobile Hotspot icon appears on the status bar.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).
Thank you for writing to Samsung.
Warm regard,
Samsung customer support