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12-06-2019 12:53 PM in
Galaxy Note- Mark as New
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12-06-2019 02:00 PM in
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12-10-2019 02:44 PM in
Galaxy NoteHi there,
To resolve the issue please follow the below mentioned steps:
>Go to Setting > connection > data usage > data saver > Disable.
>Go to Setting > Connection > Mobile Hotspot & Tethering > Mobile Hotspot > tap on three dots > Allowed Devices > Disable Allowed devices only.
>Go to Setting > Connection > Mobile Hotspot & Tethering > Mobile Hotspot > tap on three dots > Configure Mobile Hotspot > Rename the "Network name", unmark "Hide my device" & select "none" in Security > Save.
>Go to Setting > Connection > Mobile Hotspot & Tethering > Mobile Hotspot > tap on three dots > Timeout Setting > Select "Never timeout".
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members