Original topic:

The glue of back glass is not proper

(Topic created on: 06-19-2022 02:15 AM)
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gowda01
Active Level 3
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Galaxy Note
I have a note 20 ultra from last 1.5 year, I started noticing the gap in between the body frame and back glass. The black panel is slowly coming out at right bottom of the phone. I don't know what to do, any suggestions to fix it. The back glass has no single damage on the back panel.
3 Comments
Sid_Karna
Expert Level 5
Galaxy Note
This is a common issue with the s20 series and the A52 series. I think they used some poor-quality glue during peak covid time.

Anyway, you can approach a service center and fix it at a cheap rate. This is not a big issue.
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w1756
Beginner Level 2
Galaxy Note
because of heating issues
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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