Original topic:

Telephone setting problems

(Topic created on: 01-21-2022 06:06 PM)
diankusuma
Active Level 1
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Galaxy Note
Hi dear, i just bought new note 9 but unfortunately i have no idea about telephone settings because whenever i called anyone my voice get small and whoever's received my called their voice get back to them, please help me for solutions 
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7 Comments
DKKD
Active Level 1
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Galaxy Note
Are you using any third party voice call recorder? If yes remove it.
Also please start phone in safe mode and try calling. For starting Phone in safe mode, power off the phone and turn it on by press and hold the volume down key until you see your lock screen.
diankusuma
Active Level 1
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Galaxy Note
Sorry, i tried but unfortunately still same happen, any idea what's happen with my mobile??
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diankusuma
Active Level 1
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Galaxy Note
Sorry, i tried but unfortunately still same happen, any idea what's happen with my mobile??
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diankusuma
Active Level 1
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Galaxy Note
Thank you, but actually i use WhatsApp and botim only. Thank you let me try that
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VikrantTambade
Active Level 8
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Galaxy Note
Hi,
Do you have this issue in phone dialer? If no, then please check your internet connection. VOIP calls normally do so.
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diankusuma
Active Level 1
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Galaxy Note
Yes, i did , actually i am confused because i never face this with my previous mobile, as is new i thought is because of connections but when i tried with my old phone and same connections, is working well, so i have doubts with settings maybe or i don't what , and how because it's still new i am not even go deep for settings
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Samsung_specialist
Community Manager
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Galaxy Note

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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