Original topic:

Strange one. Note 10+ 5g playing ringtones when plugging in the head phones

(Topic created on: 03-02-2021 02:32 AM)
283 Views
dln78
Beginner Level 2
Options
Galaxy Note

I have a strange one that has just started happening with my Samsung note 10+ 5g. For some reason, when ever I plug my head phones in, the phone automatically on loop constantly plays the moon discovery ring tone through the speakers. I have to turn my phone off to stop this playing, nothing pops up in settings. The strange thing is, I don't use this ringtone for anything. Why does this ringtone play 100% volume when I plug in my supplied head phones? Plugging in a charging cable is fine.  But as said, plug in headphones and the moon discovery ringtone, unplug the head phones and it plays the satellite ring tone. I have to turn the phone off to stop them playing. If I reset the phone with headphones in, it works normal, but the moment I unplug the headphones, on pops the satellite ring tone 100% blasting. What's happening here 😄

2 Comments
Anikroyale
Expert Level 5
Galaxy Note
This is something I have never heard of, so I would suggest you to visit an authorized service center in order to diagnose this issue. Let me know how it goes :)
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

 

0 Likes