Original topic:

Software update Glitch

(Topic created on: 01-24-2021 06:58 PM)
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ASBatth
Active Level 4
Options
Galaxy Note
I am using the Note10+ variety & a friend of mine is using the S10 model. Both of us have revised that after thd last couple of updates a problem has started coming in the wifi calling feature. When the wifi calling is turned on & you use it over wifi it works well but once you go out of a wifi zone & the phone turns off the wifi automatically but the wifi calling button remains enabled one can not talk over the phone as thd voice starts breaking & is not clear but if you disconnect the call & disable the wifi calling feature over the mobile network the caller can be hurd properly at the very same spot
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4 Comments
nilu334
Active Level 5
Galaxy Note
how battery life?
sot?
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ASBatth
Active Level 4
Galaxy Note
The phone is loosing battery faster after the update
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We are sorry for the inconvenience caused to you. We request you to kindly send us the error log file along with the Video or Screen-shots within 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. As this will help us to further investigate and resolve your concern.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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ASBatth
Active Level 4
Galaxy Note
Nothing has been done till now
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